A kitchen with a real oven and a real dishwasher. Pans you'd actually want to cook in, a kettle that boils fast, a small espresso machine that has been on its feet since 2023. The refrigerator is full of nothing on arrival except whatever fits in the welcome basket we leave on the table.
A washing machine in the unit, not down the hall, with the soap stocked and a drying rack tucked behind the door. Walk-in showers in every bathroom, full-height tile, soft cotton towels, a toiletry kit on arrival in case you forgot the toothbrush.
Wi-fi that holds a video call through the whole apartment — fibre, around 100 Mbps, the speed test printed on the welcome card so you don't have to ask. Reversible AC and heating, room by room. Real mattresses, linen-blend sheets, a weighted duvet in winter, extra bedding in the wardrobe.
And — most importantly — one WhatsApp number that reaches a real person, the same evening. No call centre, no front desk, no automated reply at 4 a.m. Just whoever happens to be running the kitchen that week.